Description

• Handles calls/email/chat, through the use of customer service and call control techniques and proven troubleshooting procedures
• Creates an exceptional experience for the customer by using professional customer service techniques, personalizing, and focusing on adding value to the call
• Consistently improving product knowledge and understanding, participating in ongoing training in keeping with changing business strategies
• Manipulate systems and escalate issues to the appropriate personnel for final resolution
• Performs other duties as assigned.
Troubleshoot Computer Errors

Qualifications

-18 years old and above
-Atleast Highschool Grad or Senior high school Grad
-Must be willing to work onsite
-With/Without Experience
-Good in communication skill and computer navigation skill