Description

Responsibilities:
- You will be responsible for answering calls from patients, doctors, and other healthcare professionals.
Must be able to address their inquiries and concerns in a professional and courteous manner.
- You will need to assist patients in scheduling appointments with doctors, specialists, or other healthcare professionals.
- You will be responsible for handling sensitive patient information, including their medical history, insurance details, and personal information, and ensure that the information is kept confidential and secure
- You may be required to provide information on healthcare services, such as different types of treatments, diagnostic tests, and other medical procedures.
- You may need to process claims from patients and healthcare providers for insurance coverage, reimbursement, and other financial matters.
- You will need to identify and resolve issues that patients may have with their healthcare providers, appointments, or insurance coverage.
- You must be able to communicate effectively, empathize with patients, and resolve their concerns in a timely and efficient manner.

Qualifications

Qualifications:
- At Least High School/Senior High School Graduate
- With or Without BPO experience
- Excellent communications skills
- Willing to work on site
- Must have NBI and Police Clearance