Description

Your day-to-day in a nutshell:
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications

A senior high school graduate, with or without BPO experience
Have an experience of at least six (6) months in the BPO industry is preferred
Have good English communication skills
Have working knowledge on computers
Have good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule