Company Logo
Technical Support Specialist + 30k signing bonus - T58

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Customer Support Consultant | HS or SHS Graduate are welcome

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Apply Now and Get Hired Today | Technical Support Agent - T58

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Customer Service Agent With Call Center Experience Up to 20k Salary - T58

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Customer Service Agent for Online Retail Account | Makati Site T55

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Call Center Agent / Work on Site | Makati Site T55

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Apply Now and Earn Up to 23k as CSR with or without BPO Experience | Taguig T55

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Hiring Customer Service Representative / Travel Account | Taguig Site T55

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Customer Service Representative | Retail account

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Customer Service Representative | Healthcare account

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Call Center Agent (Radio Satellite account)

Ncr, Second District, Ncr - National Capital Region

currently has applicants
Neksjob Philippines
Description

As a customer service representative in the radio satellite account, you will be responsible for providing exceptional customer service to clients who subscribe to satellite radio services. You will be required to handle customer inquiries, resolve issues, and provide accurate information about the company's products and services.

Key Responsibilities:

Answering inbound customer calls, emails, and chats in a professional and courteous manner.
Assisting customers with billing inquiries, technical support, and service-related questions.
Troubleshooting technical issues with satellite radio equipment and services.
Updating customer account information and billing records accurately and efficiently.
Maintaining a high level of product and service knowledge to provide accurate information to customers.
Escalating complex customer issues to the appropriate team or supervisor.
Responding to customer complaints and ensuring customer satisfaction.
Achieving individual and team performance targets.

Qualifications

with at least 6 months CCE
Good to excellent communication skills
amenable to work on site
at least 18 years old
at least HS or SHS Grad

6 months related working experience Work Experience
Senior Highschool Educational Level
17000 Salary Offer
Hiring Till
20 Vacancies
Full Time Contract Type