Description

As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

What awaits you!
Upon hire:
24k basic pay + 4k account premium + 1k flex fund allowance

Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performance
-13 and 14th month Pay

Qualifications

Education: Graduate of Allied Sciences, Social Sciences, Social Work, Human Services, or related fields (e.g., Physical Therapy, Rad Tech, Pharmacy, Psychology, Med Tech, Nutrition & Dietetics). Non license except Nursing Grads
Experience:
Minimum 1 year in Direct Patient Care (Long-Term Care, Home/Community-Based Services, Hospital, or Case Management).
Preferably with experience in managed care organizations (Medicare/Medicaid).
Familiarity with BPO healthcare (member) processes, especially in the Philippine setting.