Description

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications

Qualifications:
You may be our next Customer Experience Champion if you:
• Have an experience of at least 6 months of Call Center International Voice Experience
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

Perks and Benefits:
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

To Apply: Click and fill out the link form below: https://jobs.neksjob.com/signup/xrIU6VUKo8/applicant
OR send you updated resume to rosario@neksjob.com
Email Subject: CSR - Telecommunications Account Applicant