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Call Center Agent for Tier 2 Account I Onsite

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currently has applicants
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Description

The escalation team of a customer service organization, known as TIER 2 SUPPORT (L2), is in responsible of addressing more intricate and specialized tickets. The task is to be transferred to Tier 2 for resolution if the ticket falls outside of the purview of Tier 1 and requires greater system access.

Qualifications

Qualifications

We are looking for a candidate with these qualifications:

High School Diploma or Equivalent

Good to Excellent Communication Skills

Proficient in relevant compute application

Knowledge of customer service practices and principles

Excellent data entry and typing skills

Amenable to work onsite

Entry level Work Experience
Senior Highschool Educational Level
20000 Salary Offer
Hiring Till
Vacancies
Full Time Contract Type