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Description
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications
Qualifications:
Must be 18 years of age and above
At least high school graduate with diploma/certificate
Willing to work full-time and in shifting schedule (No Part-time)
Average to excellent English communication skills
Computer literate and with good web navigation skills
Available to start ASAP