Customer Service Representative - Voice accounts
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currently has applicants
Neksjob Philippines
Description
Duties/Responsibilities
You'll take inbound calls from clients looking to place purchases, address questions, handle grievances, solve serious customer service issues, and give general information. You will be a part of the team that consumers who are interested in our products first contact, and you will be in charge of helping them make phone and online purchases. Through voice and online interactions, you will also educate clients about the terms and features of the product and convey a professional company image.
Qualifications
QUALIFICATIONS?
Completed 2 years in college (with at least 72 units) + 6 months customer service experience in any industry.
• Graduates of a 4 year course with or without work experience may apply.
• Has a good customer service orientation
• Has good communication and interpersonal skills
• Knowledgeable in MS Office and internet browsing
• Willing to work in shifting schedules, weekends, and holidays.
• Willing to work onsite
WHAT WE HAVE TO OFFER?
Can Report on site for training
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits