Customer Service Representative - Voice accounts
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Description
They are tasked with responding to client calls, addressing their concerns, and troubleshooting. They handle both inbound and outbound phone calls with customers to make sure that everyone receives the help and support they needed as as quickly as possible.
Qualifications
High School Diploma or Equivalent
Good to Excellent Communication Skills
Proficient in relevant compute application
Knowledge of customer service practices and principles
Excellent data entry and typing skills
Amenable to work onsite