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Customer Service Representative | Healthcare Account | Makati Site
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currently has applicants
Neksjob Philippines
Description
Greeting customers in a friendly, professional manner using the suggested script. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits.
Qualifications
At least 6 months Customer Service Experience not limited to BPO or At least 6 months of Technical Support Experience
Bonus points (Not Required) Healthcare background, Bilingual (Spanish/English), Experience with CS tools (Ringcentral, Zendesk, Freshdesk)