Customer Service Representative - Voice accounts
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Vacancy for our Telco Account Team Lead
City Of Muntinlupa, Ncr, Fourth District, Ncr - National Capital Region
currently has applicants
Neksjob Philippines
Description
This position is responsible for managing the performance of call center agents in operations focused on developing, tracking, monitoring, coaching, analyzing and providing feedback on performance.
Qualifications
- Experience as a Team Leader in a US Telco account with focused on Customer Service and Voice of the Customer/CSAT
- At least 1 year TELCO Account experience as a Team Leader in a call center environment
- Excellent english written and oral communications skills.
- Candidate must possess at least a Bachelor's/College Degree (preferred)
- Applicant must be amenable to work in shifting schedule
- Applicant must be amenable to work onsite
- Applicant must be willing to start ASAP
Interested and Qualified applicants may click and fill out the form below: https://jobs.neksjob.com/signup/xrIU6VUKo8/applicant OR send your updated resume to reniel.sales@neksjob.com