Description

Your day-to-day in a nutshell:
-Answering incoming calls from customers
-Resolving customer inquiries/requests
-Ensuring customer requests are handled in an appropriate and timely manner
-Utilizing various client-based tools and applications for customer management and servicing
-Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications

-A senior high school graduate, with or without BPO experience
-Have an experience of at least six (6) months in the BPO industry is preferred
-Have good English communication skills
-Have working knowledge on computers
-Have good customer service, multi-tasking and problem-solving skills
-Willing to work in shifting schedule