Customer Service Representative with Excellent Comm's Skills
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Description
Key responsibilities:
- Client Management.Responsible for maintaining a strong relationship with the client
- Service Delivery.Responsible for ensuring that the BPO services are delivered according to the agreed-upon service level agreements
- Business Development.Responsible for identifying opportunities to grow the business with the client
- Financial Management.Responsible for managing the financial aspects of the client relationship
- Team Management.Responsible for managing the BPO team that is responsible for delivering services to the client
Qualifications
Skills and Qualifications:
- Applicants must be Filipino nationals
- Excellent navigation abilities
- Willing to work with erratic schedules
- Able to work on-site
- Communication abilities range from Good to Excellent.
- A minimum of one month of BPO experience
- Able to work full-time
- Willing to go through the entire recruitment process
- Ready to begin immediately