Customer Service Representative with Excellent Comm's Skills
Neksjob Philippines
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currently has applicants
Neksjob Philippines
Description
- C#, JavaScript, and SQL proficiency is required
- Efficient use of .net Frameworks is an advantage
- Solutions orientated with demonstrated ability in IT analysis, problem-solving, and resolution skills
- A demonstrated ability to manage competing priorities
- Strong technical background with the ability to write clean, easy-to-read code
- Microsoft SQL Database Knowledge
- Develop IT documentation to support operational processes as required
- Incident, problem, and change management experience within predetermined KPIs
- Exceed Client SLAs and KPIs
-Relevant Tertiary, Degree, or industry-related qualifications
· Developer Helpdesk experience in a fast-paced environment
· Experience in scoping and cost calculation with clients
· Experience working autonomously and within a team
· Working knowledge of C# JavaScript, MSSQL and CSS
· Excellent troubleshooting and analytical skills
· Strong communication skills including the ability to understand technical problems and to clearly explain solutions
· Strong work ethic and positive can-do attitude
Qualifications
- C#, JavaScript, and SQL proficiency is required
- Efficient use of .net Frameworks is an advantage
- Solutions orientated with demonstrated ability in IT analysis, problem-solving, and resolution skills
- A demonstrated ability to manage competing priorities
- Strong technical background with the ability to write clean, easy-to-read code
- Microsoft SQL Database Knowledge
- Develop IT documentation to support operational processes as required
- Incident, problem, and change management experience within predetermined KPIs
- Exceed Client SLAs and KPIs
-Relevant Tertiary, Degree, or industry-related qualifications
· Developer Helpdesk experience in a fast-paced environment
· Experience in scoping and cost calculation with clients
· Experience working autonomously and within a team
· Working knowledge of C# JavaScript, MSSQL and CSS
· Excellent troubleshooting and analytical skills
· Strong communication skills including the ability to understand technical problems and to clearly explain solutions
· Strong work ethic and positive can-do attitude