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Description
Answering incoming phone calls
Order and payment processing
Dealing with customer complaints
Following up with customers Making outbound phone calls
Cross-selling and upselling carrying out market research
Keeping track of and updating customer databases
Customer feedback is gathered and reported on.
Onboarding and training new call center agents
Qualifications
Qualifications
-Applicant must be at least 18 years old
- Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)
- Above Average English communication skills
- Good computer navigational skills on multiple systems
- Willing To Work On Site