Description

Handle customer questions, incidents and service requests
Communicate in the language of the customer by avoiding technical terminologies and jargon;
Gather information from customer by asking probing questions to analyze symptoms and identify underlying problem/s
Assess/determine impact and urgency of the incident to the customer and the business;
Work to build cooperative relationships with customers
Give customers a realistic estimate of the time it will take to resolve an incident or request

Qualifications

Qualifications:
- At least 18 years of age
- Applicants should be Filipino citizens or hold relevant residence status
- Good communication and computer navigation skills
- Willing to work on Shifting schedules/Holidays/Weekends
- Willing to work Full Time
- Willing to start immediately
- Amenable to work onsite
- Atleast HS Grad


Perks!
Competitive Salary
Specific Allowances
Exciting Performance Bonuses & Account
Career Advancement Opportunities
Comprehensive Healthcare Benefit

Why pick Us?
Competitive Salary Awaits You
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefit

If you are interested please send me your updated resume or send it via email john.borromeo@neksjob.com
Thanks!