Description

A Radio Satellite Account Customer Service job typically involves working with clients and customers in the radio and satellite industry to provide support and resolve any issues they may have. Some key responsibilities of a Radio Satellite Account Customer Service job may include:

Customer support: The customer service representative is responsible for providing assistance and support to clients, answering questions, and resolving any issues they may have with their radio or satellite service.

Technical support: The customer service representative may be required to provide technical support to clients, troubleshooting any problems they may be experiencing with their equipment or service.

Contract management: The customer service representative may be involved in managing client contracts, ensuring that all terms and conditions are upheld, and addressing any contract-related issues that may arise.

Problem solving: The customer service representative is responsible for quickly and effectively resolving any issues that clients may have, ensuring that they are satisfied with the resolution.

Reporting: The customer service representative may be responsible for documenting client interactions and any issues that need to be addressed, and providing regular reports on the status of customer support.

Keeping up to date with industry developments: The customer service representative must stay informed about industry developments and emerging trends to ensure that they can provide the best possible support to clients.

Teamwork: The customer service representative may work closely with other members of the support and sales teams to ensure that clients receive a seamless and high-quality experience.

Why pick us?

Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits

Qualifications

Qualifications/Requirements:

Applicants should be Filipino Citizens or hold relecant residence status
No prior application with Teleperformance in the last 30 days
Good communication and computer navigation skills
Willing to work on shifting schedules
Willing to work full time
Willing to undergo the whole recruitment process
Willing to start immediately
Must not have conflict of interest such as plans to study/enrolled or work abroad
Work on site
Non-Voive Account
Communication Skills is Good to Excellent