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Description
Greeting customers in a friendly, professional manner. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits.
Qualifications
Qualifications:
- With at least 1 year Call Center Experience
- Good English communication skills
- Must be trainable on Medical terms
- Good comprehension skills
- Willing to work on weekends and holidays
- 100% Work Onsite (BT – QC)
Upon Hire:
17k basic pay
2k account premium
1K Flex fund allowance
Upon regularization:
17k basic pay
2k account premium
1k Flex fund allowance
14th month Pay
Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performanc