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Neksjob Philippines
Description
Responsibilities:
• Provide phone assistance for the meal delivery app.
• Assist customers who have questions or concerns with their orders, delivery, or payment.
• Monitor the various company communication channels and answer correctly and promptly.
• Collect feedback from drivers and passengers, monitor front-line concerns such as booking cancellation reasons, and report to supervisor as soon as possible.
Qualifications
Qualifications:
• At least Senior or High School Graduate
• Above Average communication skills
• Amenable to work On-site
Flexible
• Calm under pressure
• Flexible