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Description
Answering incoming calls from customers
Sorting out customers’ inquiries or requests
Ensuring that customers’ requests are managed in an appropriate and timely manner
Provides excellent customer service while obtaining patient demographics
Escalates customer issues appropriately and correctly.
Qualifications
18 years of age and above
Willing to start immediately
Preferably has 1 year B2B Call Center Experience
Good to excellent communications Skills
Fixed weekends off
Willing to work on Shifting schedules/Holidays/Weekends
Fixed weekends off