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Description
Answering inquiries and complaints via phone or e-mail
Assisting customers by responding to their questions
Handling complaints in a patient and effective manner
Giving the best solution based on details provided by customer
Providing excellent customer service 24/7
Escalates customer issues appropriately and correctly.
Qualifications
Work on Site
At least HS Graduate/ SHS Graduate
Good communication skills
with 1 year CCE/Customer Facing Experience (Any Industry)
18 years of age and above
Good to excellent English communication skills
Computer literate and good web navigation skills
Willing to work shifting schedules including graveyard, weekend, and holiday shifts.
Available to start ASAP
Fully Vaccinated