Description

-Provide outstanding customer service and support by resolving telephone inquiries from customers
-Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information
-Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us
-Account review prior to making outbound calls to fully understand the customer’s situation and gather data and document proper systems per customer requirements

Qualifications

Qualifications:
-Work from Home
-Excellent communication skills
-At least 18 years old and HS/SHS Grad
-(15mbps DL/ 12mbps UL)