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Description
As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications
Qualifications:
You may be our next Customer Experience Champion if you:
• Have an experience of at least 1 year Customer Service Experience (BPO/non-BPO)
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule
Perks and Benefits:
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
To Apply: Click and fill out the link form below: https://jobs.neksjob.com/signup/xrIU6VUKo8/applicant
OR send you updated resume to rosario@neksjob.com
Email Subject: CSR - Applicant