Company Logo
URGENT HIRING!!! CSR & TSR - DAVAO CITY

Neksjob Philippines

Davao Del Sur, Region Xi (Davao Region)

Company Logo
Enjoy salary package up to 25k/month | CSR - Corporate Travel Account | Makati Site

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
CSR | Hotel Reservation Account | Taguig Site

Neksjob Philippines

City Of Taguig, Ncr, Fourth District, Ncr - National Capital Region

Company Logo
Call Center Agents | Healthcare Account | With or W/O Experience | Taguig Site

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Competitive Salary Awaits You! | Hiring Call Center Agents | Pasig Site

Neksjob Philippines

City Of Pasig, Ncr, Second District, Ncr - National Capital Region

Company Logo
Competitive Salary Awaits You! | Hiring Call Center Agents | Mandaluyong Site

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Customer Service Representatives | WOS | Baguio Site

Neksjob Philippines

Benguet, Car - Cordillera Administrative Region

Company Logo
Enjoy up to 26k/month - Call Center Agents with GDS experience | Cebu Site

Neksjob Philippines

Cebu, Region Vii (Central Visayas)

Company Logo
Hiring CSRs in Bacolod - up to 18k per month

Neksjob Philippines

City Of Bacolod (Capital), Negros Occidental, Region Vi (Western Visayas)

Company Logo
Earn up to 20k per/month | CSR | Pasig Site

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Apply NOW, Start ASAP! | Call Center Agent | Non Voice account

Ncr, Second District, Ncr - National Capital Region

currently has applicants
Neksjob Philippines
Description

A Customer Service Representative in a financial account is responsible for providing support and assistance to customers in regards to their financial accounts and services. Their main goal is to ensure customer satisfaction and resolve any issues or concerns the customers may have.

Key Responsibilities:

• Respond to customer inquiries and support requests via phone, email, and chat in a timely and professional manner.
• Listen to and understand customer concerns, gather relevant information, and offer solutions to resolve their issues.
• Keep accurate records of customer interactions and transactions, including any follow-up activities.
• Escalate complex customer issues to higher-level support when necessary.
• Provide customers with information on the company's financial products and services and assist with any questions they may have.
• Stay up-to-date with the latest company products, services, and promotions.
• Meet performance metrics, such as call volume, handle time, and customer satisfaction scores.
• Collaborate with other teams, such as technical support, billing, and sales, to resolve customer issues and provide complete customer service.

Qualifications

Please see the requirements we are looking for:

• Applicants should be Filipino citizen or hold relevant residence status
• No prior application with Teleperformance in the last 30 calendar days
• Good communication and computer navigation skills
• Willing to work on shifting schedules/holidays/weekends
• Willing to work full time
• Willing wo undergo the whole recruitment process
• Willing to start immediately
• Must not have conflict of interest such as plans to study/enroll or work abroad

Entry level Work Experience
Senior Highschool Educational Level
17000 Salary Offer
Hiring Till
45 Vacancies
Full Time Contract Type