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Customer Service Representative - Corporate Travel Account
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currently has applicants
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Description
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
Perks and Benefits:
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
Qualifications
- 3 years travel account experience (inclusive of 1 year GDS experience)
- 3 years experience can be a combination of BPO and Non-BPO Experience
- Non BPO Experience should have a client facing experience and used GDS tools eg: Ticketing Agent/Officer
- Above average to excellent communication skills in English
- Willing to work in shifting schedules