Customer Service Representative - Retail Account /Alphaland
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currently has applicants
Neksjob Philippines
Description
Identifying and assessing a customer’s needs to ensure they are satisfied
Recommend products or services to customers based on their needs and preferences
Resolve product or service problems by clarifying the customer's complaints and giving step by step instructions for basic issues
Process request for account activation, upgrade, renewal of subscription, sending and clarifying of details in the billing statements
Qualifications
Associate or college graduate SHOULD HAVE at least 6 months of CUSTOMER-FACING experience (not necessarily BPO)
Good to Excellent Communication Skills
Amenable to work onsite