Description

Duties/Responsibilities:

Customers of health care providers often need assistance finding information about products and services, placing orders, and resolving issues. In these situations, customer care representatives step in and help. They handle a large volume of inbound and outbound calls for hospitals, medical offices, clinics, insurance companies, and nursing homes. In many cases, customer care representatives must follow call scripts to handle various topics and be a positive contact point between their company and its customers.

In a clinical setting, customer care representatives are also responsible for administrative duties. These tasks can include patient intake paperwork, setting appointments, sending and receiving correspondence, data entry, and maintaining referral files. They often are also responsible for reviewing submitted documents to make sure they have the proper information for billing purposes.

Why pick us?

Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits

Qualifications

Qualifications/Requirements:

Preferably a collega graduate
Willing to start immediately
Minumum 6 months CCE
Typing Speed 30wpm
B2 CEFR
Willing to work on site in Ayala Makati
Above average Communication skills