Description

The Customer Service Representative for a retail account is responsible for providing excellent customer service to customers who visit the retail store or contact the company's customer service center. The representative must have a thorough understanding of the company's products and services to assist customers in a timely, efficient and courteous manner. The representative will be responsible for answering queries, processing orders, resolving issues, and handling complaints for customers.

Qualifications

Qualifications:

Applicants must be atleast 18 years old
Applicant is a high school graduate (old curriculum) or senior high school graduate (new curriculum)
Above Average English communication skills
Good computer navigational skills on multiple systems
Typing speed of 25-30 WPM