Description

As a Customer Care Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications

- Must be 18 years of age and above
- At least high school graduate with diploma/certificate
- Must not be a student/enrolled, and should have no plants in pursuing their studies
- Willing to work full-time and in shifting schedule
- Average to Excellent English Communication Skills
- Computer literate and with good web navigation skills
- Available to start ASAP