Call Center Agent (Telecommunication Account) | Alphaland Site
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Neksjob Philippines
City Of General Santos (Dadiangas), South Cotabato, Region Xii (Soccsksargen)
Call Center Agent for Telco Account - Earn Up to 18k monthly | Cebu Site
Cebu, Region Vii (Central Visayas)
currently has applicants
Neksjob Philippines
Description
Identifying and assessing a customer’s needs to ensure they are satisfied
Recommend products or services to customers based on their needs and preferences
Resolve product or service problems by clarifying the customer's complaints and giving step by step instructions for basic issues
Process request for account activation, upgrade, renewal of subscription, sending and clarifying of details in the billing statements
Qualifications
High School or Senior High School Graduate
At least 6 months BPO experience
Excellent Communication skills
Amenable to work on site