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Technical Support Representatives - for Cable, Internet, and Phone - Telecom Account | Davao Site
Neksjob Philippines
City Of Davao, Davao Del Sur, Region Xi (Davao Region)
Looking For Customer Support Agents / Work From Home
Ncr, Second District, Ncr - National Capital Region
currently has applicants
Neksjob Philippines
Description
Job Responsibilities:
• Using a computerized system, responds to customer questions in a call center environment.
• May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures.
• Gathers information, researches/resolves inquiries and logs customer calls.
• Communicates appropriate options for resolution in a timely manner.
• Informs clients about services available and assesses customer needs.
Qualifications
Minimum Qualifications:
• at least 18 years old
• at least HS graduate
• savvy in computer & internet navigation
• High School / SHS & College Graduate
• Excellent to above average English communication skills
• WAHA (15mbps DL/ 12mbps UL)