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Call Center Agent | Travel Account At least 6 Months CCE exp
Ncr, Second District, Ncr - National Capital Region
currently has applicants
Neksjob Philippines
Description
The role of a call center agent is to provide high-quality customer service and support through phone, email, or chat. The agent must have strong communication and problem-solving skills in order to effectively resolve customer issues and accurately document each customer interaction. The agent must also stay up-to-date on new products and services, as well as escalate customer complaints or feedback to management where necessary.
•Responsibilities:
-Provide customer service and support through phone, email, or chat
-Resolve customer issues in a timely manner
-Accurately document customer interactions
-Stay up-to-date on new products and services
-Escalate customer complaints or feedback to management
Qualifications
•Requirements:
-At Least High School Graduate
-At least 6 Months Of CCE experince
-Excellent communication and problem-solving skills
-Familiarity with customer service software
-Ability to multi-task in a fast-paced environment
-Willingness to work flexible hours
- Willing to Work Onsite ASAP