Work on Site Travel Account - Call Center Agent - Earn up to 16kmonthly | Quezon City Site
Neksjob Philippines
Quezon City, Ncr, Second District, Ncr - National Capital Region
Financial Account Non Voice Account - (CSR Position) | Neksjob Quezon
Neksjob Philippines
Quezon City, Ncr, Second District, Ncr - National Capital Region
Apply now as Call Center Agent for Travel Account | Fairview Terraces Site
Neksjob Philippines
Quezon City, Ncr, Second District, Ncr - National Capital Region
Travel Account (Call Center Agent) 16k/month | Fairview Terraces Site
Neksjob Philippines
Quezon City, Ncr, Second District, Ncr - National Capital Region
Financial Account - Customer Service Agent - Work on Site Non-Voice Account | Fairview Terraces
Neksjob Philippines
City Of Baguio, Benguet, Car - Cordillera Administrative Region
Travel Account Customer Service Representative- Fairview Terraces Site
Neksjob Philippines
City Of Baguio, Benguet, Car - Cordillera Administrative Region
CSR - Video Streaming Account - Work From Home | Baguio Site
Neksjob Philippines
City Of Baguio, Benguet, Car - Cordillera Administrative Region
(CSR Position) Troubleshooting of Cable/Internet/Phone Account - Baguio Site
Neksjob Philippines
City Of Baguio, Benguet, Car - Cordillera Administrative Region
Apply Now - Financial Services & Banks Account CSR l Work on Site | Baguio Site
Neksjob Philippines
City Of Baguio, Benguet, Car - Cordillera Administrative Region
Travel Account Call Center Agent at McKinley Site
Neksjob Philippines
City Of Taguig, Ncr, Fourth District, Ncr - National Capital Region
Operations Supervisor with GDS Experience l Pasig City Site
City Of Pasig, Ncr, Second District, Ncr - National Capital Region
currently has applicants
Neksjob Philippines
Description
- Responsible for direct supervision of 15-18 agents
- Responsible for the attainment of client set goals, efficiency targets and overall team performance
- Performs consistent and effective coaching sessions to address performance gaps
- Analyzes agents performance and develops action plan to bridge gaps
- Conducts regular performance management to improve challenged members of the team
Qualifications
- GDS Experience (Global Distribution System) – 1 year Sabre experience
- Candidates must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field.
- Open to shifting, flexible in terms of work hours, and working on holidays
- Strong performance management background
- Excellent coaching skills
- Can work under extreme pressure
- Possess above average English written and verbal communication skills
- With demonstrable track record in achieving targets and improving agent performance
- Service and customer-focused
- Strong analytical skills; very detail-oriented
- Strong decision-making and problem-solving skills
- Knowledgeable in call center tools and processes