Description

Dayshift Level 1-2 IT Support Engineer to Start Immediately
Location: Angono,Rizal
Salary: Php30,000.00 - Php40,000.00 per month


Job benefits:
High exposure to the latest and a wide range of enterprise-grade technologies.
A culture of continuous learning and development
Working within a supportive team - collaborative, friendly and energetic


Your job role:
Provide support to clients via telephone, email, remote access tools and onsite.
Troubleshoot and resolve complex technical issues related to hardware, software, and network connectivity.
Resolve incidents assigned to you in a timely manner ensuring customer service and client outcomes are paramount.
Monitor and action alerts from client systems.
Attend onsite for onsite support when required.

Qualifications

Requirements:
Minimum 2 years experience in providing technical service roles.
MSP experience is well regarded.
Strong troubleshooting and problem-solving skills.
Strong knowledge of Windows OS, Server, and Networking
Experience with Microsoft 365 cloud technologies - Office 365, Exchange, Azure AD, SharePoint/OneDrive, MDM
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members alike.
Ability to prioritize and manage multiple tasks simultaneously.
A passion for technology and a commitment to staying up to date with the latest developments in the field.