Technical Support Representative for Telco Account I Get up to 22k/month! / Work on Site |
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Quezon City, Ncr, Second District, Ncr - National Capital Region
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City Of Taguig, Ncr, Fourth District, Ncr - National Capital Region
Call Center Agent | With at least 1 to 3 years of Call Center Experience | Work on Site
City Of Pasig, Ncr, Second District, Ncr - National Capital Region
currently has applicants
Neksjob Philippines
Description
-Identifies, investigates, and resolves user-related software and hardware problems.
-Responds to user questions via support calls, chat, email, and/or other channels about software development, connectivity, printing, and related problems.
-Consults with users to determine the steps to be taken to locate and resolve the issue.
-Leads users through diagnostic and troubleshooting procedures, which may require the use of software and hardware diagnostic tools as well as spoken instructions.
-Carries out other relevant tasks as directed.
Qualifications
-With 1 to 3 years Call Center Experience
-Above Average Communication Skills
-At least High School Graduate / Senior High School Graduate