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Customer Support Agent | Non-voice Account | With or Without Experience

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Neksjob Philippines

Quezon City, Ncr, Second District, Ncr - National Capital Region

We are Hiring for a Telecommunications Technician - T58

Ncr, Second District, Ncr - National Capital Region

currently has applicants
Neksjob Philippines
Description

Key Responsibilities:
- Handling customer inquiries, resolving issues, and providing technical support for products and services
- Explaining product features, benefits, and pricing, and assisting customers in choosing the right products for their needs
- Troubleshooting technical issues, providing guidance and instruction to customers, and working with the technical support team to resolve more complex issues
- Ensuring that orders are accurate, processing payments, and updating customer information as needed
- Tracking customer satisfaction metrics, identifying areas for improvement, and working with management to implement changes that improve the customer experience

Qualifications

Skills and Qualifications
- Atleast High School/Senior Hidgh School Graduate
- Above good to excellent communications skills
- Willing to work on site

Work Experience
Senior Highschool Educational Level
19000 Salary Offer
Hiring Till
25 Vacancies
Full Time Contract Type