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We are looking for Customer Service Representative | Bacolod site

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City Of Bacolod (Capital), Negros Occidental, Region Vi (Western Visayas)

Fulfillment Specialist for Travel Account

Ncr, Second District, Ncr - National Capital Region

currently has applicants
Neksjob Philippines
Description

"Fulfillment Specialist | Travel Account in Pasig City | Earn 55k Monthly

Job Highlights
- Earn 55k monthly
- Exciting performance bonuses

In this role you will:
- Provide GDS and fulfillment support to our Travel Associates
- Monitor multiple queues which can range from automation errors to same day voids
- Process full and partial exchanges as well as refunds (Voluntary, Involuntary, FTC)
- Interpreting travel advisories to process large volumes of schedule changes due to disasters
- Contacting users by phone and/or email for schedule changes
- Reaching out to airlines to obtain additional support for name corrections, refunds, schedule
changes, etc

Qualifications

A perfect candidate has:
- 5+ years experience at a leisure or corporate travel agency and experience in domestic and international reservations
- Expert Sabre knowledge including building, pricing, ticketing and completing complex exchanges, refunds
- Extensive experience working on schedule changes and providing reasonable alternate flight options to customers
- Ability to adapt and overcome the challenges that come from working in the ever changing travel industry

Work Experience
Bachelor Educational Level
555 Salary Offer
Hiring Till
Vacancies
Full Time Contract Type