Company Logo
Not employed? I Got you! Apply now as a Call Center Agent - MOA Site

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
We had Openings! Apply now and get paid up to 22k a month - Alphaland Site

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Get hired and Get paid. Be a Call Center Agent - Molino Site

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Job Vacancies Alert!!! Apply As a BPO Agent and get paid up to 20k salary

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Job Offer !! Customer Service Agent for Technology and Consumer Electronics

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Job Hiring !!! Pursue careers as a CSR for a healthcare account - Sucat Site (T40)

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Become our Call Center Agent | Accounts Receivable Account | 23k-27k SALARY | Apply now

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Become our Call Center Agent | Accounts Receivable Account | 23k-27k SALARY | Apply now

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Urgent Hiring! Call Center Agents Food Delivery Account | Up to 15k Salary | Taguig City

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Job Hiring CSR I Hotel Reservation I At Least 1month Experience I 22K salary I T23

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

HIRING Call Center Agents || WFH - Gensan

Ncr, Second District, Ncr - National Capital Region

currently has applicants
Neksjob Philippines
Description

A Call Center Agents in a telecommunications account is responsible for ensuring customer satisfaction by providing professional and efficient support to clients. The primary role of a CSR in a telecommunications account is to act as the first point of contact for customers and resolve any issues they may have with the company's products and services.

Responsibilities include:

Responding to customer inquiries and complaints via phone, email, and live chat in a timely manner.
Gathering and documenting customer information, concerns, and feedback.
Troubleshooting technical issues and escalating more complex problems to higher level support staff.
Providing customers with product information, pricing, and promotions.
Offering solutions and alternatives to meet customer needs and resolve customer complaints.
Keeping accurate records of customer interactions and transactions.
Providing updates to customers on the status of their inquiries and following up as needed.
Staying up-to-date with company products, services, and promotions.
Participating in training and development opportunities to improve customer service skills.
Adhering to company policies and procedures and maintaining a high level of confidentiality.

Qualifications

You may be our next employee if you:
• Are at least a HS/SHS Grad
• Have good customer service, multi-tasking and problem-solving skills
• Have excellent English communication skills
• Have working knowledge on computers
• Are willing to work in shifting schedule



Work From Home requirement:

internet speed must be:

15mbps download
12mbps upload

Entry level Work Experience
Junior Highschool Educational Level
17000 Salary Offer
Hiring Till
60 Vacancies
Full Time Contract Type