Company Logo
Urgen Hiring Call Center Agents | Fairview Site

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Hiring Customer Service Representative

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Let's grow together l We're hiring for Customer Engagement Domestic Healthcare Account

Neksjob Philippines

City Of Parañaque, Ncr, Fourth District, Ncr - National Capital Region

Company Logo
Let's grow together l We're hiring for Customer Engagement Account l Work on Site Parañaque

Neksjob Philippines

City Of Parañaque, Ncr, Fourth District, Ncr - National Capital Region

Company Logo
We are Hiring Customer Service Support for Healthcare Account l Work on Site l Up to 20k salary

Neksjob Philippines

City Of Taguig, Ncr, Fourth District, Ncr - National Capital Region

Company Logo
Join Our Team Now! Customer Service Representative l IT Park Cebu Site - Earn Up to 17K a month

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Don't Hesitate! Join Our Team Now! Customer Service Associate l Cagayan De Oro Site

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Join Our Team Now! Customer Engagement Solution / Travel Account l Sucat Work Onsite – 20K a month

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Call Center Agent I Healthcare Account I With or Without Experience I Davao Site

Neksjob Philippines

Davao Del Sur, Region Xi (Davao Region)

Company Logo
We are Hiring BPO Specialist for Financial Services Banks Local Account l Work on Site

Neksjob Philippines

City Of Makati, Ncr, Fourth District, Ncr - National Capital Region

Now Hiring / Call Center Agent / Makati Site (Financial Services and Banks account)

Ncr, Second District, Ncr - National Capital Region

currently has applicants
Neksjob Philippines
Description

A customer service representative in financial services and banks is responsible for managing customer inquiries, resolving issues, and providing support for a range of financial products and services. Here are some common job responsibilities and duties for this role:

Provide exceptional customer service through various communication channels, including phone, email, chat, or in-person interactions
Assist customers with a range of financial inquiries, such as account balances, transactions, and account information
Process financial transactions, including deposits, withdrawals, and transfers, in a timely and accurate manner
Resolve customer complaints and issues, escalating to management as needed, and work to ensure customer satisfaction and retention
Promote additional products and services to customers, and work closely with sales and marketing teams to identify opportunities for cross-selling and up-selling
Provide support for online banking and mobile banking applications, and assist customers with navigating digital platforms and tools
Maintain accurate and up-to-date customer records, including account information, transaction history, and customer communication
Stay up-to-date on banking and financial regulations and guidelines, and ensure that all interactions with customers are compliant with relevant laws and regulations
Collaborate with other departments, such as risk management, compliance, and fraud prevention, to ensure that customer needs are being met while mitigating risk and ensuring the safety and security of financial transactions
Meet customer service performance metrics, such as response time, call volume, and customer satisfaction scores, and work to continuously improve customer service performance.

Qualifications

18 years of age and above
Filipino citizen or hold relevant status
Preferably a college graduate of any course
Willing to Start immediately
No prior application with Teleperformance in the last month or two months if endorsed by different BP
Willing to work on site (Ayala Makati)
Above Average Communication Skills

Entry level Work Experience
Senior Highschool Educational Level
16000 Salary Offer
Hiring Till
Vacancies
Full Time Contract Type