Company Logo
CSR Job Opening / No experience needed / T58

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Customer Service Representative

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
SRE System Support Engineer / 85k Basic Pay / 8 years of experience / T58

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Urgent Hiring Google Cloud / APIGEE Developer / Night Shift / 140k up salary / T58

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
We are Looking For Senior DevOps Engineer / 130k Basic Salary / Hybrid Set up / T58

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Customer Service Representative / With or Without BPO experience / T58

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Hiring Call Center Agent in Retail Account / Willing to work on site / T58

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
HR Consultant / 30k basic pay / Makati Site / T58

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Admin Assistant / Dayshift / 20k Basic pay / T58

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Technical Content Developer / WAH Set up / T58

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Looking for Call Center Agents | Cebu site - Airline account

City Of Cebu (Capital), Cebu, Region Vii (Central Visayas)

currently has applicants
Neksjob Philippines
Description

Job Overview: The Customer Service Representative (Airline Account) will be responsible for providing excellent customer service to clients of an airline company. The successful candidate will handle inquiries, complaints, and resolve problems in an efficient and professional manner while adhering to the company's policies and procedures.

Key Responsibilities:

• Answer customer inquiries through various channels such as phone, email, and chat
• Provide accurate information about flight schedules, fares, baggage, and other airline services to customers
• Assist customers in booking, modifying, or canceling flights, and handling special requests such as wheelchair assistance or meal requests
• Identify and resolve customer complaints and problems in a timely and professional manner
• Process transactions accurately and efficiently while adhering to company policies and procedures
• Maintain customer records and documentation accurately and confidentially
• Collaborate with other departments to resolve customer issues and improve the overall customer experience
• Meet performance targets and KPIs set by the company

Qualifications

Qualifications:

• at least HS Grad(old curriculum)/SHS Grad/College Undergrad with atleast 6 months BPO Experience
• 4 year college grad - no experience needed
• Excellent communication skills
• Amenable to work on site
• At least 18 years of age
• Computer literate and with good web navigation skills
• Available to start ASAP

Entry level Work Experience
Senior Highschool Educational Level
16500 Salary Offer
Hiring Till
40 Vacancies
Full Time Contract Type