Description

You will answer incoming calls from customers wishing to make purchases, handle inquiries, handle complaints, resolve significant customer service issues, and provide general information. You will be a member of the team that potential customers who are interested in our products first get in touch with, and you will be in charge of assisting them with their phone and online purchase decisions. You can inform customers on the terms and benefits of the product through voice and web interactions, all while projecting a professional company image.

Qualifications

At least 1-3 months BPO Experience
- must be at least 18 years old
- Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)
- Above Average English communication skills
- Good computer navigational skills on multiple systems
- Typing speed of 25 - 30 WPM