Company Logo
CSR, Financial services and Banking Account - Ayala Site (T40)

Neksjob Philippines

City Of Makati, Ncr, Fourth District, Ncr - National Capital Region

Company Logo
Good Day Job seekers! We're hiring CSR for Telecommunication Account - Antipolo Site (T40)

Neksjob Philippines

City Of Antipolo (Capital), Rizal, Region Iv-A (Calabarzon)

Company Logo
Opening!!! CSR for Hotel Reservation Account, With Experience - Antipolo Site (T40)

Neksjob Philippines

City Of Antipolo (Capital), Rizal, Region Iv-A (Calabarzon)

Company Logo
Hiring!!! Call Center Agent With At least 1 month Experience - Antipolo Site (T40)

Neksjob Philippines

City Of Antipolo (Capital), Rizal, Region Iv-A (Calabarzon)

Company Logo
Auto Financial

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Internal Television

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Now Hiring | CSR | Vertis North site - Financial Account

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
We are looking for Call Center Agents - Healthcare/Domestic Account

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Call Center Agent | Mckinley Site - Healthcare Account

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
CSR | Mckinley Site - Travel account

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Call Center Agent | Airline account

City Of Cebu (Capital), Cebu, Region Vii (Central Visayas)

currently has applicants
Neksjob Philippines
Description

As a Customer Service Representative for the Airline Account, you will be responsible for providing exceptional customer service to passengers who require assistance with their flights. You will be the primary point of contact for passengers, resolving any issues they may have, answering their questions, and providing assistance with their bookings.

Duties and Responsibilities:

Respond promptly to passenger inquiries regarding their flights, including booking, cancelations, changes, and refunds, via phone, email, or chat.

Provide accurate and complete information to passengers regarding their flights, including schedules, connections, fees, and regulations.

Resolve passenger issues in a timely and efficient manner, following company policies and procedures.

Escalate issues to higher-level support or management when necessary.

Maintain accurate records of all passenger interactions and transactions.

Assist passengers with navigating the airline website and mobile app.

Educate passengers on loyalty programs, upgrades, and other benefits.

Work collaboratively with other team members to improve the overall customer service experience.

Adhere to all company policies and procedures, including those related to confidentiality, security, and data protection.

Qualifications

Qualifications:
at least HS Grad (old curriculum) / SHS Grad/ Nursing Grad/College Undergrad with at least 6 months BPO experience
4yrs College Grad - no experience needed
Excellent Communication Skills
Amenable to work on site

6 months related working experience Work Experience
Senior Highschool Educational Level
16500 Salary Offer
Hiring Till
20 Vacancies
Full Time Contract Type