Description

Salary:
Php 16,500.00/month

Job Summary:
The Customer Service Specialist will interact with the companys customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service.

Travel Agent Job Responsibilities:
-Meets with clients to determine travel needs, budgets and preferences.
-Sells and coordinates transportation, accommodations, insurance, tours and activities.
-Advises clients regarding destinations, cultures, customs, weather and activities.
-Collects payments, books travel arrangements and pays applicable fees.
-Handles travel issues, conflicts, complaints, cancelations and refunds.
-Builds and maintains relationships with travel and tour vendors.
-Attends travel seminars and conferences.
-Conducts research on destinations and industry trends.
-Maintains accurate records of bookings, payments, transactions, phone calls and meetings.
-Contributes to agency efforts by accomplishing related tasks as needed.

Qualifications

Required skills and Requirements:
- Must be willing to Work on site
- Excellent communication skills
- Excellent verbal and written communications skills
- Ability to negotiate effectively
- Excellent knowledge of computer reservation computer programs
- Strong problem-solving skills
- Detail oriented and highly organized
- Strong ability to manage time and prioritize tasks
- Working knowledge of domestic and international travel trends
- Ability to speak languages in addition to English preferred

Education and Experience:
- No experience needed
- Atleast Senior High School Graduate

Benefits:
- Competitive salary and benefits
- Career development opportunities
- Flexible scheduling
- Positive work environment
- Employee recognition and rewards

If you are passionate about providing excellent customer service and are looking for a challenging and rewarding career, we encourage you to apply today!