Description

The Customer Service Representative - Telco Account will be responsible for handling customer inquiries, concerns and complaints related to telecommunication services. The ideal candidate should be able to handle a high volume of incoming calls, emails and chats in a professional and courteous manner, while adhering to the company's policies and procedures.

Qualifications

• minimum requirements (for all accounts)
• Applicants must be atleast 18 years old
• Applicant is a high school graduate (old curriculum) or senior high school graduate (new curriculum)
• Above Average English communication skills
• Good computer navigational skills on multiple systems
• Typing speed of 25-30 WPM