Description

Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information
Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us
Account review prior to making outbound calls to fully understand the customer’s situation and gather data and document proper systems per customer requirements
Responsible for basic customer and team communication via e-mail, memos, voicemails, etc

Qualifications

Applicant must be at least 18 years old
Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)
Above Average English communication skills
Good computer navigational skills on multiple systems
Typing speed of 25 - 30 WPM
Work on Site