Description

Salary:
Php 22,300/month

Responsibilities:
- Interacts with customers over the phone, via email, online chat, or in person to provide support and information about a specific product or service.
- Ensures that the proper steps are taken to address customer issues and concerns.
- Records customer interactions and accounts, including questions, complaints, and comments.
- Uses expertise in a specific product, service, or field to respond to questions or refer them to the appropriate people.
- Performs other relevant tasks as directed.

Qualifications

Required skills and Requirements:
- AM Score B2 above
- Must be willing to Work on site
- Above average communication skills
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software.
- Knowledge of, or ability to learn, product, service, or area of customer service specialization.

Education and Experience:
- Atleast 6 months call center experience
- Atlease Senior High School Graduate

Perks :
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you