Description

-Answering incoming calls from customers
-Resolving customer inquiries/requests
-Ensuring customer requests are handled in an appropriate and timely manner
-Utilizing various client-based tools and applications for customer management and servicing
-Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications

· Must be 18 years of age and above
· At least high school graduate with diploma/certificate
· Must NOT be a student/enrolled
· Willing to work full-time and in shifting schedule (No Part-time)
· Average to excellent English communication skills
· Computer literate and with good web navigation skills