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Description
• Answering incoming calls from customers
• Sorting out customers’ inquiries or requests
• Ensuring that customers’ requests are managed in an appropriate and timely manner
• Developing, organizing, and maintaining accurate files
• Maximizing different client-based tools and applications for customer management and servicing
• Delivering a high caliber of service in a friendly, confident, and informed manner
• Paid training
• Competitive salary plus allowances
• Monthly performance incentives
• Leave Credits
• Insurance Coverage
• HMO
• Career development and advancement opportunities
viber me at 09120634834
email : renielsales@neksjob.com
Qualifications
Are a SHS graduate with or without BPO experience
• Have at least six (6) months BPO experience
• Have good English communication skills
• Have excellent customer service, problem-solving, and multitasking skills
• Have superb computer skills
• Are willing to work in shifting schedule