Description

Responsibilities:
- The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
- He/She must show the willingness to learn new things every time and then.
- Must discuss every matter with its supervisor or team leader to get any issue sorted
Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Qualifications

Minimum Requirements:
- Applicant must be 18yrs old
- High School/Senior High School Graduate
- Above average English Communication Skills
- Good Computer navigational skills on multiple systems
- Typing speed of 25-30wmps
- Must be fully vaccinated / can present vaccination card